Please read these Terms & Conditions carefully before using datenightaway.co.uk (the “Website”), operated by Date Night Away Ltd (“Date Night Away”, “we”, “us” or “our”).
By accessing or using our Website, you agree to these Terms & Conditions. If you do not agree with these Terms, please do not use the Website.
1. About Date Night Away
Date Night Away is a UK travel and experience discovery website.
We research and feature hotels, accommodation, getaways, experiences, activities and offers from third-party travel, accommodation and experience providers.
Date Night Away does not take or fulfil bookings through this Website.
When you choose to view or book a stay or experience featured on our Website, you will be directed to a third-party website or booking provider. Any booking you subsequently make is made with that third party and is subject to their own terms and conditions.
2. Third-Party Bookings
Date Night Away does not form part of the booking contract between you and the third-party provider unless we explicitly state otherwise.
The third-party company through which you complete your booking is responsible for matters relating to your booking, including:
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Taking and processing your payment
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Booking confirmations
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Availability
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Amendments
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Cancellations
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Refunds
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Customer service relating to your booking
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Fulfilment of the hotel stay, accommodation or experience
Before completing a booking, you should carefully read the booking provider’s own terms and conditions, cancellation policy and any other information relevant to your purchase.
If you have a question or problem relating to an existing booking, you should contact the company you booked with directly.
Date Night Away does not have access to bookings, payment information or reservation systems operated by our third-party partners.
3. Prices & Availability
We work hard to find great-value hotels, stays, experiences and deals for our audience.
All prices displayed on Date Night Away are correct to the best of our knowledge at the time the deal or listing is found, checked or updated.
However, travel and experience prices are time-sensitive and can change at any time.
Prices may vary due to factors including:
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Availability
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Demand
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Your chosen dates
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Day of the week
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Seasonality
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Number of guests
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Room or accommodation type
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Booking conditions
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Changes made by the third-party provider
An advertised price may therefore no longer be available when you click through to a booking provider.
Unless specifically stated otherwise, prices displayed on Date Night Away should be treated as examples of prices we have found rather than a guarantee that the same price will be available for your chosen dates.
The live price displayed by the third-party booking provider before you complete your booking is the price that applies to your booking.
We regularly review and update our Website with new prices, availability and deals, but we cannot guarantee that every listing will reflect a price change immediately.
4. Example Dates & Deals
From time to time, we may provide example dates on which we have found a particular advertised price.
These dates are provided to help you find the deal and do not guarantee that the price or availability will remain the same.
Availability can change quickly, particularly after a deal has been shared with our audience or during periods of high demand.
Where possible, we encourage users with flexible travel dates to check alternative dates directly with the booking provider.
5. Accuracy of Information
We make reasonable efforts to ensure that the information we publish is accurate and up to date at the time of publication.
However, information relating to hotels, accommodation and experiences is often supplied by or obtained from third parties and may change without notice.
This may include information relating to:
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Facilities and amenities
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Opening hours
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Menus and dining
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Spa facilities
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Check-in and check-out times
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Accessibility
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Pet policies
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Parking
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Experience duration
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Restrictions
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Locations
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What’s included in a package
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Images and descriptions
We therefore recommend checking all information that is important to your booking directly with the booking provider, hotel, accommodation owner or experience operator before completing your purchase or travelling.
6. Images
Images displayed on Date Night Away are used to help illustrate the hotels, accommodation, destinations and experiences we feature.
Images may be supplied by third-party providers or their partners and may be representative of a property, room type, experience or destination.
Your exact room, accommodation, facilities, views or experience may differ from images shown.
Please check the information and imagery provided by the booking provider before completing your booking.
7. Restrictions, Accessibility & Suitability
Some hotels, accommodation and experiences may have restrictions or specific requirements relating to matters such as age, height, weight, health, mobility, accessibility, alcohol consumption or participation.
It is your responsibility to check that a stay or experience is suitable for you and anyone travelling or participating with you before booking.
Where this information is important to your decision, we recommend confirming it directly with the booking provider or operator.
8. Cancellations, Changes & Refunds
Date Night Away does not process bookings and therefore cannot cancel, amend or refund a booking made through a third-party provider.
Cancellation, amendment and refund policies vary between providers and may also vary depending on the particular rate or deal you select.
You are responsible for checking these conditions before completing your booking.
If you have already made a booking and require a cancellation, amendment or refund, you must contact the company through which you completed your booking.
9. Problems With Your Stay or Experience
If you experience a problem with a hotel, accommodation or experience you have booked after finding it through Date Night Away, please contact the relevant booking provider, hotel or experience operator.
They are responsible for providing and fulfilling the service you have purchased and are best placed to resolve issues relating to your booking.
You are still welcome to contact Date Night Away if you would like to make us aware of an issue with something we have featured.
10. Third-Party Websites
Our Website contains links to websites and services owned and operated by third parties.
Date Night Away does not control these websites and is not responsible for their content, availability, security, privacy policies or practices.
When you leave Date Night Away and visit a third-party website, your use of that website will be subject to the third party’s own terms, conditions and privacy policies.
We recommend reviewing these before making a booking or providing personal or payment information.
11. Affiliate Links
Some links on Date Night Away are affiliate links.
This means that if you click one of these links and subsequently make a booking or purchase, Date Night Away may receive a commission from the booking provider.
There is normally no additional cost to you for using an affiliate link.
Affiliate partnerships help support Date Night Away and allow our team to continue researching and sharing hotels, experiences, getaways and deals with our audience.
The presence of an affiliate relationship does not change the fact that your booking is made with the relevant third-party provider and is subject to their terms and conditions.
12. Sponsored & Paid Content
From time to time, Date Night Away may work with hotels, accommodation providers, experience operators or other brands on paid or sponsored content.
Where required, sponsored or advertising content will be identified appropriately.
We aim to feature stays and experiences that we believe are relevant to our audience regardless of whether a commercial relationship exists.
13. Competitions & Giveaways
Date Night Away may occasionally run competitions, giveaways or promotional offers.
Additional terms and eligibility requirements may apply to individual promotions and will be provided alongside the relevant competition or offer.
Unless otherwise stated, prizes have no cash alternative and cannot be exchanged or refunded.
We reserve the right to amend, suspend or withdraw a competition where reasonably necessary.
14. Liability
Date Night Away provides information and recommendations to help users discover hotels, accommodation, experiences and deals.
We do not operate the hotels, accommodation or experiences featured on our Website and are not responsible for the acts or omissions of third-party providers.
To the fullest extent permitted by law, Date Night Away will not be responsible for losses arising from circumstances outside our reasonable control or from the acts, omissions or failure of a third-party provider.
This may include changes to availability, cancellations, closures, changes to facilities, changes to advertised services or the fulfilment of a booking by a third party.
Nothing in these Terms excludes or limits any liability that cannot legally be excluded or limited under applicable law.
Nothing in these Terms affects your statutory rights.
15. Travel Arrangements
You are responsible for making your own travel arrangements and checking any information relevant to your journey or stay.
We recommend that you do not make non-refundable travel or other arrangements solely on the basis of information displayed on Date Night Away without first confirming your booking and any important details with the relevant provider.
Date Night Away is not responsible for separate travel, accommodation or other costs incurred as a result of a third-party provider changing or cancelling a booking, except where liability cannot legally be excluded.
16. Intellectual Property
Unless otherwise stated, the content created by Date Night Away on this Website, including our branding, written content, graphics and website design, belongs to Date Night Away Ltd or is used with permission.
You may use the Website for your own personal, non-commercial purposes.
You must not reproduce, republish, distribute or commercially exploit our content without our prior permission, except where permitted by law.
Third-party images, trademarks and other intellectual property remain the property of their respective owners.
17. Acceptable Use of Our Website
You agree not to misuse our Website or knowingly introduce viruses, malicious code or other material that may damage or interfere with the Website or its users.
You must not attempt to gain unauthorised access to the Website, its servers or any systems connected to it.
We reserve the right to restrict or terminate access to our Website where we reasonably believe these Terms have been breached.
18. Website Availability
We aim to keep Date Night Away available and functioning correctly, but we cannot guarantee uninterrupted access to the Website.
We may temporarily suspend, withdraw, update or change any part of the Website without notice where reasonably necessary.
19. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes to our Website, business, partnerships or applicable requirements.
The latest version will always be published on this page, together with the date it was last updated.
Your continued use of the Website following an update means that the latest Terms will apply to your use of the Website.
20. Governing Law
These Terms & Conditions are governed by the laws of England and Wales.
Nothing in these Terms affects any rights you may have as a consumer under applicable law.
21. Contact Us
If you have a question about Date Night Away or these Terms & Conditions, you can contact us at:
If your enquiry relates to an existing hotel, accommodation or experience booking, please contact the company you made your booking with directly, as Date Night Away does not have access to third-party booking information.
